When a company boasts myriad awards, an impressive client satisfaction rating, and an average employee tenure of nine years, it is obvious they are doing something right. But when that company has been around for over 100 years and still manages to be one of the fastest growing companies in their industry in the city, it is obvious they’re doing something exceptional.
The Harry A. Koch Co. is an independent insurance broker. The company’s president, Scott Hill, attributes the company’s success to a healthy company culture that values unwavering dedication to client satisfaction. He says the employees have knowledge, passion, and dedication to their work.
Megan Thom, vice president of Human Resources for The Harry A. Koch Co. adds, “We have a knowledgeable group of impassioned employees.” A recent survey among employees found that 99 percent of them consider their work to be challenging and rewarding.
The employees hold more than a dozen national association affiliations among them, and more than half of the employees hold advanced designations in insurance. This allows the company to have a firm grasp on what is happening nationally in
“They like to land the plane,” says Thom. “They are an execution-based group. They want to get things done. They enjoy it and understand the business.”
“After evaluating several insurance agencies in Omaha, I am so happy I ended up where I did,” sales executive Alec Hogan states. “In addition to being a personally rewarding place to work, I also enjoy the fact that it is a client facing role. It allows me the opportunity to develop relationships with my clients that go deeper than discussing insurance.”
“I absolutely love working for The Koch Co. because they have empowered me to put the client first,” account executive Angie Gross says. “As a company The Koch Co. strives to provide every client with the best service in the industry. The Koch Co. allows me to make genuine connections with my clients and to provide the type of customer service relationship that I would want from a business.”
Hill says the company’s culture is “one hundred percent client-centered. The client comes first.” Thom adds, “When people are excited to come to work, it comes through to clients.”
It is that dedication that consistently propels The Harry A Koch Co. to the top of their industry. “We deliver on our promises,” Thom says. “Ultimately, we’re focused on the client. Our dedication and passion follow the client through any changes in business. We help businesses throughout their life cycle. They’re supported; their relationship with Koch remains solid.” Many of their clients have stayed with them for decades, with some clients remaining with the company for more
than 50 years.
The Harry A. Koch Co. is pleased every time another award of accolade comes their way. “It’s an honor,” says Hill. “When the clients say we’re the best—that’s the best.”
This sponsored content was printed in the April/May 2019 edition of B2B. To receive the magazine, click here to subscribe.