According to a 2018 survey by the Associated General Contractors of America and Sage Construction and Real Estate, 78 percent of construction firms report they struggle to hire qualified talent, a 5 percent increase from the previous year. Without qualified talent, companies are forced to either turn down projects or hire unqualified employees, increasing the potential for poor productivity, safety issues, turnover, and a damaged company reputation. Aside from increasing base pay, providing bonuses, and improving employee benefits, what else can firms do to attract and retain talent?
Training and Development
Growth opportunities are one of the key drivers of employee engagement. Consider providing employees with job shadowing, technical training, leadership development, mentoring, and coaching. Provide employees with clear career paths and milestones.
In addition, consider leadership-development opportunities. Workers with strong technical skills are often promoted into leadership positions. However, leadership positions often require different skillsets, and those with good technical skills don’t always receive the necessary leadership training. Determine what competencies are necessary for leadership in your organization, evaluate workers based on these competencies, provide training, and regularly provide feedback on strengths and development opportunities. Providing leadership-development opportunities will increase retention and ensure a pool of potential leaders to pull from in the future.
Employees need to understand the company’s vision and how their role fits into it. Provide employees with opportunities to contribute by asking for their feedback and ideas. It’s all too easy to get caught up in the weeds and lose sight of the big picture of what’s being built and why, and innovative solutions can come from many different people. Provide recognition for their contributions and achievements, and remind employees about the achievements they are contributing to every day. Consider introducing workers to those who have benefited from their projects—students, hospital patients, employees, etc. Helping your workers understand the big picture will instill in them a sense of purpose and pride.
Consider your company’s reputation among customers, current employees, and the community in general. People want to work for companies that have a great mission and a reputation for treating their employees well. Survey your staff and identify how the company, and its culture, is perceived. What is your company’s level of employee engagement? Identify strategies to bolster the culture, increase engagement levels, and thus enhance your company’s reputation.
Improvement of pay and benefits are considerations for attracting and retaining qualified workers in the construction industry, but continuous learning and growth opportunities show that management is invested in professional development and long-term careers. By showing employees how their work contributes to a larger purpose and considering the company’s reputation, a company is well-poised to attract and retain talent.
This column was printed in the June/July 2018 edition of B2B.