Tag Archives: Legacy Issue

Marco

September 15, 2017 by
Photography by Katie Anderson

This sponsored content appeared in the Fall 2017 edition of B2B. To view, click here: https://issuu.com/omahapublications/docs/bb1117_final_flipbook/40

Today’s technology isn’t just complicated…it’s integrated. Phone systems are connected to video systems, which are connected to networks that are connected to copiers and printers, and so on. Updating one portion of technology is neither simple nor an isolated event.

Marco specializes in business IT. They know how things work and how things connect to
one another.

They’ve come a long way since opening their doors as a small typewriter shop back in 1973. That’s because technology has come a long way. Through the years, they’ve adapted to changes in the industry by listening to what their customers want, and being the first to implement new and better solutions. To do that, they’ve hired smart people who are driven to learn and understand emerging technology and how it can
improve business.

Today, Marco is one of the top five technology providers in the nation, serving customers nationally with core offices in Illinois, Iowa, Minnesota, Missouri, North Dakota, South Dakota, Wisconsin, and here in Omaha. Over half of their 1,100 employees are certified systems engineers and technical representatives. That means they maintain the highest level of certifications for their area of expertise.

Though their footprint continues to grow, they are adamant about providing premium local support. Customers who call an assigned Marco support team talk with people who know their business and its nuances, not a room full of strangers in a call center a thousand miles away. The Omaha team members have an average tenure of 15 years. That kind of local experience can be a game-changer when dealing with technology issues.

It’s also important to know the ins and outs of IT, especially with today’s integrated technology. Marco’s Managed IT Services help businesses proactively manage their IT infrastructure so there’s less network down time—and all of the systems and programs connected to that network work together more effectively. They work as an extension of customers’ IT staff to manage the day-to-day maintenance and support responsibilities. That allows the customer’s IT staff to spend time on more important things.

In addition to managed IT services, Marco offers carrier and cloud services, phone and voice systems, audio and video systems, and copiers and printers. In fact, Marco is one of the largest Konica Minolta and Sharp dealers—and HP’s largest independent dealer—in the U.S.

Beyond all of their expertise and many certifications, the thing that sets Marco apart the most is their positive culture. They are consistently named a top workplace by local and national organizations for being a fun and friendly place to work, a good corporate citizen, and a
caring employer.

The best part about having a positive culture is that it translates to great service. Ninety-two percent of their customers say they would recommend Marco. This culture of service is also one of the reasons they’ve received Omaha Magazine’s Best of B2B™ 12 years in a row.

7929 West Center Road
Omaha, NE 68124
402.339.3006
marconet.com

Elman Print

September 8, 2017 by
Photography by Katie Anderson

This sponsored content appeared in the Fall 2017 edition of B2B. To view, click here: https://issuu.com/omahapublications/docs/bb1117_final_flipbook/38

Mark Elman is direct when explaining how Elman Print has managed to be successful for more than 40 years in the printing business. “It wasn’t me or my parents that made us successful,” he said. “It was our fantastic clients and dedicated employees.”

Elman’s parents, Dick and Alice, started Elman Print in 1977. Mark joined the company in 1991 and purchased it in 1995 when his parents retired. The company began in a 3,000-square foot building at 27th and Leavenworth streets. “We had seven employees total and we were bumping into each other,” Elman remembers. In 2001, they built a 10,000-square foot building, and they moved into a 24,500-square foot building in 2011. This time, they purchased adjacent land, so when the time comes for further expansion they are ready for it.

Elman Print boasts many longtime clients. “We have dozens of accounts that were with us when I took over in 1995,” says Elman. “Our goal is to keep a customer forever as a valued business partner.” Customers remain loyal because of the great service, high quality printing and ever-expanding services. Elman staff  keep a close eye on the quality of products by producing projects in-house. “That lets us maintain the quality our clients expect as well as maintain the control of deadlines which must be met,” he said.

Things run smoothly at Elman Print because of the team-oriented feeling fostered throughout the company. “Everyone works together.  We’re like family,” says Elman. 

“I love our staff, I pray for them and our customers every week at church.”

The culture of the company is one of hard work and teamwork. “The younger staff members rely on the veterans to show them the way we like things done here,” said Elman. “We have a great mix of seasoned and younger staff and they all work together with the common goal of making our clients look great.” We recently celebrated our first employee with 40 years of service. “When we hire a great employee, we don’t want to let them leave.”

Elman Print continues to add services and capabilities as printing technologies evolve. Their customer base stretches from the Omaha metro across the country. “We partner with financial institutions, universities, marketing firms as well as large and small companies. “We handle direct mail campaigns including mailing services, annual reports, marketing materials, and invitation packages—if it’s on paper we can make it work,” says Elman. “We strive daily to meet and exceed quality expectations and delivery times.”

The printing business has changed dramatically since Elman Print first opened their doors, but they are dedicated to staying ahead of these innovations and seeking out better processes.  Elman admits that running a successful business isn’t always simple, “But when it comes down to it, nothing beats hard work.” Elman leads by example and the team reciprocates with dedication and willingness to put in the same effort day in and day out.

Hard work and appreciated employees combined with satisfied clients equal success for this
Omaha mainstay.

6210 S. 118th St.
Omaha, NE 68137
402.346.0888
elmanprint.com

Ciaccio Roofing

September 1, 2017 by
Photography by Katie Anderson

This sponsored content appeared in the Fall 2017 edition of B2B. To view, click here: https://issuu.com/omahapublications/docs/bb1117_final_flipbook/38

Integrity—doing what’s right by standing behind your work, product, and people—is what has always driven Pete Ciaccio and Ciaccio Roofing.

It’s a hallmark of doing business he witnessed as a youngster in the work of his parents, Ben and Mary, who owned and operated their business for decades.

“They had their own answering service—Telephone Secretarial of Omaha—and because it operated 24 hours a day, they worked a lot,” he says. “I watched them take great pride in what they did, and they always did it with integrity. I always do the same with my business dealings.”

Deciding to go into the roofing business instead of taking over his parents’ company, Ciaccio has been involved with repairing and replacing roofs for more than 30 years.

He actually got his start working with his father-in-law in the four corners that connect Minnesota, Iowa, Nebraska, and South Dakota.

Living in Omaha and driving to and from Luverne, Minnesota (the company headquarters), weekly took its toll physically on Ciaccio’s body, so he convinced his father-in-law to join him and a new partner in his own venture in the Omaha area.

Ciaccio Roofing was born.     

Pete and his staff of 26-30 members (depending on the season) work predominantly on flat and metal roofs—mostly for commercial and industrial businesses—and they specialize in repairing and replacing. They also work on shingle roofs.

“We don’t chase the shingle market, but we will do them after storms when the demand is high,” he says. “But our bread-and-butter are flat roofs. It’s what sets us apart from everyone else.”

What also makes Ciaccio Roofing special in the roofing market is its commitment to being consistently responsive to client requests after work is complete—night or day, rain or shine (or snow).

Honoring their work and accepting responsibility when things go wrong or need to be fixed is something Ciaccio has always put first in his business transactions.

It’s a reflection of his commitment to his clients and his desire to honor his family name, strong work ethic, and integrity.

“Owning your own business has its challenges, but the rewards of working for yourself outweigh them,” Ciaccio says. “I just enjoy helping people find solutions to whatever their problems might be. Plus, we have clients all over the country, so I like the opportunity to see the United States.”

A very personable guy, Ciaccio says he enjoys the selling part of his business the most. It’s what built the business and continues to move it forward.

But running a business doesn’t always allow the time to do that—so he puts that social part of his personality to work in relating to, and dealing with, clients.

“I like building and maintaining relationships with clients and knowing that we have given them peace of mind in a job well done,” he said. “We have great employee loyalty and that’s because we treat each other well and that carries over to our clients. We take care of each other—that’s always our goal.”

4420 Izard St.
Omaha NE 68131
402-293-8707
nebraskasbestroofne.com