In the 30 years since Pete Ciaccio founded Ciaccio Roofing Corp., the company has never needed its own services more than after a heavy round of destructive hail last summer. But the needs of its clients came first.
“Our roof was totaled by that storm. The remainder of the year we worked long hours focused on helping all our neighbors, friends, previous customers, and new customers with their roof damage/insurance claims while dealing with our own as well,” says Brett Ciaccio, the company’s general operations manager.
Replacement work is finally in progress for the battered roof of the company’s 16,000-square-foot facility. In the typical “can-do” approach Ciaccio Roofing has become known for, the Ciaccios have turned devastating damage into an opportunity to showcase their capability and upgrade to a “more energized workplace,” Brett Ciaccio says.
“We are implementing skylights in order to swap the old synthetic lighting for natural light,” he says. “We also doing this to provide a demo for our customers to come see for themselves if they are considering the same option.”
Ciaccio Roofing is known regionally for being the state’s largest contractor for Duro-Last, a premium commercial roof and roofing systems manufacturer. However, the past year has demonstrated why the company has earned a reputation for being able to handle an impressive variety of projects.
“We are well-versed, and certified, to install multiple roof systems and roof accessories. We are experienced with installing metal, TPO (thermoplastic polyolefin), EPDM (ethylene propylene diene monomer rubber), tile, slate, and modified roof systems as well as skylights. We have also designed and installed fascia, soffit, and metal wall systems,” Brett Ciaccio says. “I would like to emphasize to our potential residential customers that they do not have to stick with a typical asphalt shingle for their roof. There is a wide array of options out there, from exposed fastener and standing seam metal roofs to stone-coated steel to synthetic and natural slate/tile roofs. We can help you decide what options are available and are best for your roof.”
To ensure Ciaccio Roofing maintains its high level of service, the company has made some operational and staffing changes in the last year, Brett Ciaccio says, but some elements imbedded into the organization’s structure are everlasting.
“We operate with the same honesty, integrity, and work ethic that my dad has exemplified through Ciaccio Roofing over the past 30-plus years,” he explains. “I believe we have lasted for more than three decades because of (that). We have always strived to build long-term customer relationships, meet our customer’s needs and wants big or small, and push ourselves to have some of the highest quality workmanship around.”
Pete Ciaccio says his company was built on integrity and his team has endeavored since the beginning to instill both confidence and peace of mind. There’s no mystery behind its longevity or why business continues to grow through referrals.
“We take care of our customers,” he says.
4420 Izard St.
Omaha, NE 68131
This sponsored content appears in the August/September 2018 edition of B2B.